We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for B2B orders. For large industrial orders, we also offer invoice payment with NET-30 terms for verified business customers.

Yes. Every part sold by Samonde is professionally tested by our technicians in Tallinn before shipping. We source directly from decommissioned industrial equipment, authorized distributors, and certified surplus stock. Each item comes with a functionality warranty.

Absolutely. All parts come with a minimum 14-30 day warranty. Many items, especially Siemens and Heidenhain components may have include extended 90-day coverage (depends on the parts). If a part fails during the warranty period, we offer replacement or full refund.

Yes. If you need a specific Siemens, Heidenhain, Fanuc, or other industrial part that is currently out of stock, contact us with the part number. Our sourcing team across Europe can usually locate hard-to-find automation components within 5-10 business days.

Each product listing includes the exact manufacturer part number (MPN), compatibility notes, and photos of the actual item. If you are unsure, send us your machine model and part number via the Contact page or WhatsApp, and our engineers will verify compatibility before you purchase.

Yes. Samonde ships worldwide from our EU warehouse. We offer UPS and DHL Express and standard freight options to North America, Asia, Middle East, and South America. All shipments include tracking and customs documentation.