Privacy Policy

Last updated: 10 June 2026

1. Who we are

Samonde is operated by Mondevia OÜ, a company registered in Estonia at Ruunaoja tn 3-81, 11415 Tallinn, Estonia. VAT number: EE102856576. Mondevia OÜ is the data controller for the personal data described in this policy. Contact: info@samonde.com.

2. What data we collect

  • Order data: name, billing and shipping address, email, phone, and payment details (payment card data is processed by our payment provider, not stored by us).
  • Technical data: IP address, browser type, device information, and cookies for site functionality and analytics.
  • Communications: emails and messages you send to info@samonde.com.

3. Why we collect it

  • To fulfil and ship your orders.
  • To comply with legal obligations (tax, accounting, consumer law).
  • To improve our website and services.
  • To send transactional emails (order confirmations, shipping updates).

4. Legal basis (GDPR)

Processing is based on: performance of a contract (orders), legal obligation (tax and accounting), and legitimate interest (fraud prevention, analytics, and securing our website). Marketing emails are sent only with your explicit consent, which you may withdraw at any time.

5. Data sharing and processors

We share data only with the service providers needed to run the store: our e-commerce platform and hosting provider (Shopify), payment processors, shipping carriers (UPS, DHL), and our email and image-hosting providers. We also share data with tax and other authorities where legally required. We do not sell personal data.

6. International transfers

Some of our providers may process data outside the European Economic Area. Where this occurs, the transfer is protected by appropriate safeguards such as the European Commission's Standard Contractual Clauses.

7. Your rights

Under the GDPR, you have the right to access, rectify, erase, restrict, and port your personal data, and to object to certain processing. To exercise these rights, email info@samonde.com.

8. Cookies

We use essential cookies for checkout and optional analytics cookies. You can manage your preferences via the cookie banner. See our Cookie Policy for details.

9. Retention

Order and invoicing data is retained for seven years in line with Estonian tax law. Marketing consent records are kept until you withdraw your consent.

10. Complaints

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with a supervisory authority. Our lead authority is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee/en). You may also contact the supervisory authority in your country of residence.