Shipping Partners

We ship orders with trusted international carriers — including UPS, DHL, and other vetted logistics partners — selected based on the destination, package weight, and available service levels. A tracking number is sent to you by email as soon as your order is dispatched.

Dispatch & Origin

Orders are picked, inspected, and dispatched from our EU warehouse in France. Orders placed before 14:00 CET on a business day are normally dispatched the same day; orders placed later are dispatched the next business day.

Delivery Times

Estimated transit times after dispatch:

  • France & Western EU (Italy, Spain, Netherlands, and neighbouring countries): 1–3 business days
  • Rest of the EU: 2–5 business days
  • United Kingdom: 2–5 business days, subject to customs clearance
  • Outside the EU (United States, Canada, India, Taiwan, Venezuela, and other destinations): 3–10 business days, depending on destination and customs clearance

Delivery times are estimates and may vary by destination, selected service level, and during peak periods or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery address, package weight, and the selected carrier service. Any free-shipping threshold, where available, is shown at checkout.

Customs & Duties

Orders shipped within the EU move under the free movement of goods and carry no additional customs charges. For deliveries outside the EU, the recipient is responsible for any import duties, taxes, or customs fees applied by the destination country.

Tracking

Once your order is dispatched you will receive an email containing a tracking link. If you have an account, you can also view tracking under Order History.

Packaging

Industrial components are securely packaged to prevent damage in transit. Sensitive and fragile parts are anti-static wrapped and cushioned with foam or custom inserts where required.